Job Details

Cargo Services Officer

2025/0008

18 Dec 2025


New Joiner Bonus up to $12,000!

Cathay Cargo Terminal operates one of the world's most advanced air cargo terminals, offering world-class cargo handling services for Cathay Cargo and other international airline customers operating at Hong Kong International Airport.

 

Customer Services:

Responsibilities:

  • Deliver a customer centric cargo terminal experience to our customers
  • Responsible for cargo documentation in relation to import, export, transhipment smooth handling
  • Execute cargo load plan or booking instructions to ensure shipment flown as booked
  • Plan maximum utilization of cargo capacity/weight for ULD and aircraft loading
  • Handle customer enquiries and follow up cargo tracing, claims and post flight handling
  • Maintain and control inventory of aircraft/cargo loading equipment
  • Liaise with different parties, namely government, ramp handling operators, airlines and etc

 

Terminal Services:

Responsibilities:

  • Provide efficient and assistance to customers at various locations such as cargo acceptance counter, truck control office and cargo collection point
  • Monitor the cargo build-up and breakdown process in compliance with the company services standard
  • Ensure data accuracy of Import/Export/Transhipment cargo in Warehouse Operation System (“WOS”)
  • Responsible for subcontractors’ efficient staff utilization assignment and safe operations
  • Be the CPSL brand representative in delivering 5S and LEAN culture for cargo terminal operations  
  • Liaise with different parties, namely government, ramp handling operators, airlines and etc

 

Requirements:

  • Holder of HKCEE/HKDSE or RPL qualifications in Logistics at HKQF level 2 or above;
  • Good spoken English and Cantonese. Basic command of Putonghua is preferred;
  • Willingness to work shift duty and overnight;
  • Candidate without working experience is welcome.

 

Cathay Pacific Services Limited

Cathay Pacific Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. For more details regarding data privacy, you may refer to the Applicant Privacy Policy under our official web site. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. 

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