Cathay Cargo Terminal operates one of the world's most advanced air cargo terminals, offering world-class cargo handling services for Cathay Cargo and other international airline customers operating at Hong Kong International Airport.

Responsibilities:

• To supervise the day-to-day operations in accordance with the services standards and ensure safety and regulatory requirements are fulfilled

• To implement the agreed operations procedures per required service standards and in accordance with the regulatory requirements

• To follow up the operations irregularities and preclude recurrence

• To respond to enquiries from shippers, consignees and Government parties

• To act as interfaces between operations team with the direct customers, truckers or cargo agents to ensure feedbacks are instantly responded and achieve customer satisfactions

• To monitor the performance of staff and operations contractors to ensure the service standards are met and initiate suggestion for services improvement

Requirements:

• F.5 with passes in English, Chinese Language and Mathematics or Holder of HKDSE or equivalent

• Minimum 5 year experiences in airlines, air cargo terminal, ground handling agent, logistic company, warehouse or freight forwarding company, preferably with supervisor knowledge or experience

• Hands-on experience in the air-cargo terminal operations would be beneficial

• Sound knowledge on air import, export, transshipment cargo and mail operations handling procedures

• Good command of both spoken and written English and Chinese

• Willing to perform shift duty including overnight shift as necessary

Cathay Pacific Services Limited

Cathay Pacific Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. For more details regarding data privacy, you may refer to the Applicant Privacy Policy under our official web site. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.